NEWS: New Debit Cards for the NT Seniors Recognition Scheme
Territorians on the NT Seniors Recognition Scheme will now have more flexibility and choice with the introduction of a new debit card that will replace the existing paper travel vouchers.
The card will make it easier for seniors to access their $500 payment which can be used towards travel (including online travel bookings), electricity, and water. The card will reduce the burden for seniors and allows immediate access to the payment and removes the need for reimbursement.
For the very first time, the payment can now also be used towards the cost of fuel.
The debit card will be provided to all NT Seniors Recognition Scheme members from July 2020, but members with a valid and unused travel voucher can apply later this year to change their voucher to a card.
The debit card will look and operate like a regular card and it will be PIN protected. Members cannot withdraw cash.
The new debit card will be easier to manage administratively and it will deliver greater efficiencies for members, vendors and Government, as well as help prevent fraud and rorting of the scheme.
As the debit card is implemented, information about how members will receive their card and how it will work will be provided. Information will be provided in newsletters, community information sessions and direct advice to members through letter or email.
In the meantime, we have produced a Factsheet and Questions and Answers document to provide as much information as possible at this time.
NEWS: Update on 2019-20 NT Seniors Recognition Scheme
Northern Territory residents who are 65 years or older are eligible to receive an annual payment of $500 to use for travel, electricity or water. Payments are issued after 1 July each year to eligible members.
You can choose each financial year how you would like to use your NT Seniors Recognition Scheme payment.
Information for members who received an electricity or water payment
If your payment was applied to your electricity and/or water bill last financial year please contact us by 31 July 2019 if you would like this changed to travel. Once the payment has been applied to your electricity and/or water bill it cannot be changed.
If no changes are notified by 31 July 2019, then your previous payment preference from 2018-19 will be applied after this date. You will see the payment applied on your electricity and/or water bill within one to two billing cycles.
Information for members who received a travel payment
If you payment preference was travel last financial year, you have been sent travel voucher via the post. Members will receive their travel vouchers from 15 July 2019.
If you do not intend to use these vouchers before 30 June 2020, once you have received your vouchers, you can change your payment preference from travel to electricity and/or water up until 31 May 2020.
What do members need to do?
If you would like to change your NT Seniors Recognition Scheme payment or check the status of your payment please call 1800 777 704 or visit a Territory Families shopfront.
If you do not want to change how your preference is used, you do not need to contact us.
For more information
About the Northern Territory Concession Scheme and Northern Territory Seniors Recognition Scheme
On 1 July 2018, the Northern Territory Government introduced the NT Concession Scheme (NTCS) and NT Seniors Recognition Scheme (NTSRS).
The NT Concession Scheme assists eligible Territorians with the cost of living. The NT Seniors Recognition Scheme recognises the valuable contribution of seniors in the Territory.
Become a member of the new schemes
Senior Territorians who will be 65 years or older this year, may be eligible for both schemes.
To be eligible for both schemes you must be a resident of the Northern Territory and an Australian Citizen or permanent resident.
The NT Concession Scheme is a means-tested scheme supporting eligible Territorians, with the cost of living. To be eligible for the NTCS residents must currently receive a commonwealth benefit including the Age Pension, Disability Support Pension, Carer Payment, Parenting Payment (single) and some Department of Veterans’ Affairs benefits.
The NT Seniors Recognition Scheme acknowledges the valuable contribution seniors make to the NT. All senior Territorians 65 years or older, are eligible for this scheme.
NT residents can apply to become new members of the NT Concession Scheme and NT Seniors Recognition Scheme now.
The new scheme has new cards. The old cards will continue to work under the new scheme. A replacement card will be issued over time.
Optometrists and travel providers
Members of the NT Concession Scheme are eligible to receive a concession on spectacles every two years. Concessions can be provided directly by an approved optometrist at the time of purchase.
Members of the NT Seniors Recognition Scheme can choose to use their payment of up to $500 each year towards the cost of travel in the NT, interstate or overseas. Annual travel vouchers can be redeemed at an approved travel provider when booking fares.
To become an approved vendor, eligible businesses are required to operate under a Code of Practice. These new arrangements promote best practice in service provision including providing value for money and operating in a way that promotes and maintains public confidence in the scheme.
Find out more
Information sessions and public displays will be held across the Territory to assist with the application process and confirm membership details.