Two new schemes for Northern Territory residents that support eligible pensioners, including aged pension recipients, with the cost of living and recognise the valuable contribution seniors continue to make to the Northern Territory.



A means-tested scheme supporting eligible Territorians with the cost of living.


Recognising the valuable contribution senior Territorians make to the Northern Territory. All senior Territorians 65 years or older, are eligible for this scheme

NT Seniors Recognition Scheme

FAQ - Am I still eligible if I move away from the Northern Territory?

Membership of both schemes is available only to residents of the NT, as proven by an NT Drivers licence, utilities invoice or alternative method as informed by the concessions unit.

You are not eligible if you move away, are not living at the registered address, or if the Northern Territory is not your primary place of residence.

It is important to notify the NT Concessions Unit if your circumstances change to avoid penalty.

Under the new scheme, members will need to verify their details annually.

NT Concession Scheme and NT Seniors Recognition Scheme Library & Resources


I am an existing member. How can I renew my membership?

Members of the NT Concession Scheme and NT Seniors Recognition Scheme will be contact if they are required to confirm their membership.

How can I apply for scheme membership?

New members need to submit a new application form and meet scheme eligibility criteria.

My personal details have changed. Am I required to notify you?

If you have recently changed your personal details such as your name or address, please fill out and submit a Member Details notification form

I am using my travel entitlement to travel in my own private vehicle. How can I access my reimbursement?

If you are using your travel entitlement to travel in your own private vehicle, download a Private Vehicle Travel form prior to your departure. You must take the form with you and have it signed by an authorised person at the destination. An authorised person is a person who works at Australia Post, a Police Station, Health Clinic or Local Government Council Office and the stamp must be on the form.


$250 payment is equivalent to 100 km of travel

$500 payment is equivalent to 300km of travel

How can I apply for a travel payment to bring a friend or family member to visit me in the NT?

If you are using your NT Seniors Recognition payment to bring a family or friend to visit you in the NT, the following forms will need to be completed by the non-member and submitted by the member to receive the payment:

My medical condition increases my household use of electricity and/or water. How can I apply for the Medical Support Allowance?

The Medical Support Allowance is available to NT Concession Scheme members who have exceeded their water or electricity concession cap and have a medical condition that directly impacts on their household’s electricity and/or water consumption. The allowance is $154.00.

Please contact the NT Concession and Recognition Unit on 1800 777 704 for a Medical Support Allowance form.

How can I authorise someone to make enquiries on my behalf?

Sometimes friends and family make enquiries on behalf of a Member. You can authorise for someone to make enquiries or act on your behalf (in limited circumstances) by completing and signing one of these forms, and having it signed by your nominated Authorised Person.

Please contact the NT Concession and Recognition Unit on 1800 777 704 for an Authority to Enquire and Act form.

How can I submit my forms?

All completed and signed forms may be:

Please ensure all required accompanying documentation is provided with the forms ie travel vouchers.

If you require further advice or support, call 1800 777 704.

Approved Vendors



NT Concession Scheme and NT Senior Recognition Scheme



From 1 July 2018, two new schemes will be introduced, the NT Concession Scheme assisting eligible members with cost of living expenses and the NT Seniors Recognition Scheme valuing and recognising the contribution senior Territorians make to the community.

Senior Territorians who are 65 years and older are eligible for the NT Seniors Recognition Scheme and will receive a $500 concession per year for utilities and/or travel.

NT Concession Scheme members may be eligible to receive concessions on expenses including:

  • spectacles
  • electricity
  • water
  • rates and garbage
  • NT Drivers’ Licence and motor vehicle registration.

Territorians who are 65 years and older are eligible for the NT Seniors Recognition Scheme and will receive a $500 payment each year to be used for travel, electricity and/or water.

Members who select travel will be issued with vouchers of up to $500 per year towards the cost of travel in the NT, interstate or overseas.

List of approved travel vendors

List of approved optical vendors


Ensuring transparency of the schemes

It’s important to recognise that an appropriate level of administrative oversight is essential to reassure the community that the new schemes are strong and robust.

To become an Approved Vendor businesses will need to:

  • apply online
  • agree to operate under a Code of Practice
  • be a registered business in the NT
  • hold appropriate registration and insurances
  • not be subject to any legal action.

New arrangements with vendors clearly document roles and responsibilities and incorporate regular checks and reporting requirements.

Compliance checking will be undertaken at point-of-sale and through routine independent audit processes.

These arrangements intend to promote best practice in service provision. This includes providing value for money products and services, following processes which promote and maintain public confidence in the scheme and result in a positive member experience.

Approved Vendor code of practice

The Approved Vendor Code of Practice and Terms and Conditions has been developed to ensure consistent service and protection of member rights when accessing concessions and redeeming travel vouchers at approved vendors.

The Code of Practice sets the standards expected from approved vendors who engage with members of the NTCS and NTSRS. The Code of Practice incorporates the following key areas:

  • integrity, ethics and conduct
  • value for money
  • quality services and products
  • complaints management process.


Subscribe to NT Seniors Recognition Scheme